Everyone knows a bit about what a sales assistant is, and what he does. You come across a number of such sales assistants in different stores, firms, shopping malls, and other places. The fact which we are now going to present to you might be interesting. Did you know that retail sector is one of the county’s biggest industry, and continuously progressing day by day? Well no matter how neglected this job may seem to you, but it plays a real important part in the progress of a business. Besides paying a decent sum of money, the job even provides you some additional benefits like discounts on the items being sold at your store. The work you are going to do need full dedication, and sincerity. In this article about Sales Assistant Job Description we’re gonna tell you about Sales Assistant Salary & Sales Assistant Duties that you may write in the job description you’re preparing for a Sales Assistant Profile.
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What a Sales Assistant actually does? – Sales Assistant Duties
A sales assistant is the first person to welcome the customer in the shop, and definitely represents the business. You would get to see fresh faces each day, and a simple smile on your lips is sufficient to do the wonders. The quote “first impression is the last impression” this profession perfectly. A sales person needs not be a smart handsome hunk, or a harming beautiful lady, buy yes an outstanding personality person is the one who is required here. Your dressing sense, the way you make use of gestures, personal hygiene, the way of talking, are some of the factors that determine your personality. Let’s have a quick look at some of the duties of a sales assistant:
- Welcome the customers in the store and greet them with a smile.
- Ensure that the products in the store are well organized as per their category.
- Assist customers to find what they need.
- Advise customers to choose the best product (only if they ask you, or they seem to be a bit confused at some particular spot).
- Handle payments for the goods purchased.
- Attend calls for customers availing home delivery facilities.
- Keep a neat record of cash, and different receipts, and bills.
- Making arrangements for the customers needing a refund, or replacement of their products.
- Order products running out of stock, and then receive deliveries.
- Being up to date with the latest promotional schemes on various products, and informing customers about the same.
These were some of the duties of a sales assistant that he has to perform from day to day.
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Skills an effective Sales Assistant must possess
Excellent Communication Skills: No store would hire a person as a sales assistant if he cannot present his or her views to the third person. Communication skills are a must have to progress in this field. You would have to set up a healthy interaction with the customer to satisfy him with what he needs.
Outstanding Personality: As already discussed, no person is born with personality, but it has to be cultivated. How well you behave with others, a friendly nature, your style of carrying yourself around speak a lot about yourself.
Confident, Helpful, and Polite: Confidence comes from knowledge. If you know what products you are offering, and what the features of every product are, you can present your views to the customer confidently, and provide expert advises whenever required. Being helpful and equally polite to everyone in the store is another important point here.
Punctual: If the shop owner trusts you, he might even give you the responsibility of opening the store every morning. This means that you need to be strictly punctual with your job. No matter how harsh the weather gets, if the job starts at 10am, you must be at the store by 9:50am. After all, everyone admires a punctual man.
Team Player: If you work at a big reputed store, it is obvious that you will have multiple co-mates around you doing the same job. Every one of them has been assigned a particular duty, and all of you need to work as a team with co-operation to help the business.
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Sales Assistant Qualification Needed
No special qualifications are required for this job, but few skills on numbers, computer awareness, common languages, is surely a plus point. For a few specialized stores, like Book Stores , experience oer literature might make you perfect for the position.
Sales Assistant Salary
Salary of the sales assistant can be up to $48,000 in New York City (USA).